If neither one of them work the problem may not be related to the remote control.
Problem with chamberlain garage door opener remotes.
The full product line includes residential garage door openers and related garage and home accessories.
From informational videos to product manuals and troubleshooting articles the chamberlain group resource library has the information you need.
If the power seems to be working properly there may be an internal problem with the opener s mechanisms.
Manufactures and markets some of the world s most reliable efficient and cost effective garage door opener products for do it yourself installation.
Manually lift the garage door and release it when it is opened halfway when the door is appropriately balanced it will neither move up or down but stay in place supported by the springs.
Remove sensors from brackets and shorten sensor wires to 1 2 ft 30 60 cm.
Neither remote control nor wall switch operates the opener.
Check to make sure that the opener is plugged in and that no fuses are blown or circuit breakers tripped.
Chamberlain wd962kcd garage door opener troubleshooting inspect sensor wires for a short staple in wire correct wiring polarity black white wires reversed broken or.
Certain liftmaster chamberlain and craftsman branded garage door openers have this feature.
If the remote is set to the correct frequency then this may not be a remote problem but rather a problem with the garage opener itself.
The chamberlain group inc.
Select from a range of chamberlain remote controls that are compatible with your garage door opener.
Having your chamberlain remote malfunction can make things tough.
As with many such problems the most common problem is the simplest one the motor unit has been unplugged.
Replacement boards http amzn to 2wvry3d i have found the real solution to this problem.
When the garage door doesn t budge at all when the remote or wall switch pressed it s almost certain the power source has been disrupted in some way.
It may not happen often but if you need help diagnosing a problem or programming your chamberlain remote check out our resource library.
The number of buttons on the replacement remote control determines the number of garage door openers gate operators or myq light accessories it can control.
Find the chamberlain garage door opener technical support you need to get your garage door opener operational.
Disconnect your chamberlain garage door opener from the garage door by pulling the emergency release handle down and back towards the garage door.
If you have another remote control try it next.
It includes how to articles videos product manuals and more to help you solve your problem.
If you experience power outages often it may be worth looking into a garage door opener that has a built in battery backup.